In today's world of social media, one small negative comment about your business, whether true or false, can hurt your online credibility and reputation. Once a negative news item about you makes its way through the Internet or social media, unfortunately you can expect it to define you and your company for years to come.

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Online reputation management (ORM) is essential for businesses today.  ORM is the process of monitoring, identifying, and influencing your digital reputation and credibility online. An effective online reputation management strategy can also provide you with new opportunities and insight on increasing your brand awareness.